Goodyear Drives Remote Collaboration with RealWear and Microsoft Teams
Enhance SLA Compliance
By enabling real-time remote assistance, hands-free access to documentation, and augmented reality overlays for complex tasks, RealWear enhances efficiency and accuracy in service delivery, ensuring timely problem resolution and adherence to SLA response times.
The devices facilitate seamless data capture and reporting, integrating with service management systems for comprehensive tracking and compliance.
Transform Operational Efficiency and Employee Training
Enable workers to access step-by-step instructions, checklists and procedures directly in their field of view to simplify complex tasks, eliminating the need to pause and refer to manuals.
New employees can benefit from immersive on-site training while they receive real-time instructions and feedback while performing tasks, vastly reducing the risk of errors.
Reduce downtime and the need for costly travel expenses
RealWear smart glasses allow your workforce to connect with remote experts, this enables real-time collaboration and troubleshooting.
This gives workers the power to be guided through complex tasks, repairs or inspections, without the need for experts to travel to site, avoiding large costs for your business.
Developed by Teledyne FLIR, the Thermal Camera Module for RealWear Navigator 520 is the world's first hands-free thermal camera solution. giving you the power to see the invisible.
When businesses run 24/7, downtime simply isn't an option. The Thermal Camera Module visualizes heat signatures to allow workers to see the invisible and carry out preventative maintenance, to solve issues before they happen.
