XMReality AB

XMReality offers tools that empower organizations in the forefront of digitalization to work smarter, generating new business opportunities.


About XMReality

XMReality AB (publ) started 2007 within the military industry to help bomb disposal experts in Afghanistan to remove mine fields. Due to thanks to that, XMReality Remote Guidance is developed to handle the most difficult field environments. Today XMReality focuses on a broader spectra; to help industries improve maintenance, and support processes and operations.

The company is a market leader in remote guidance, where Augmented Reality can be used to guide on-site personnel to resolve or prevent problems. It’s not always possible to be where the problem occurs, but with Remote Guidance; “It’s really like being there”. XMReality’s customers are mainly global industrial companies, including ABB, Sidel Engineering & Conveying Solutions SAS, Electrolux and Bombardier.

About XMReality Remote Guidance™

XMReality Remote Guidance is an AR-enabled knowledge sharing tool that enables interactive communications between parties using speech, gestures, pointers, still images and video recordings for internal trainings. It includes:

  • A unique hands-overlay technology that lets you remotely guide someone else’s hands - as if you were there
  • A web portal to manage teams and users, and to measure usage
  • Integration through client-side open APIs
  • Branding and white labelling options

Remote guidance on RealWear Smart Glasses, enables your technicians or customers to work with their hands free, this means a more secure work environment even though technicians have to for example climb a ladder while doing inspections or trouble shooting.

Remote guidance gives the possibility to increase first time fix-rate and therefore decrease the need of travel to site, create new revenue streams by enabling new service offerings, increase customer satisfaction and NPS, shorten time to resolution and thereby improving the service level.