Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Solutions like Remote eye® include real-time data and knowledge sharing to increase productivity, thanks to a significant reduction of costs and machinery downtime.
Remote eye® enables service teams anywhere to provide real-time, visual AR assistance and guidance to customers, field workers, and employees. Remote agents and experts can virtually see a physical environment and provide guidance using on-screen annotations thereby reducing resolution time and improving machine productivity.