RealWear Collaborate App Privacy Policy
We take the protection of your privacy and personal data very seriously and are committed to protecting your personal, confidential, and otherwise sensitive information. RealWear aspires to conduct business and process your Personal Data in accordance with all applicable data protection legislation, in all markets within which RealWear operates.
Data: Collectively means all information that you submit to RealWear, Inc. via the RealWear Collaborate App (the “App”).
Cookies: a small data file that is stored on your device and contains data such as your personal site settings and log-in information.
User or You: means you or any third party you authorize to access the App and is not either (i) employed by RealWear, Inc. and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to RealWear, Inc. and accessing the App in connection with providing you access to the App.
What Data do we collect?
· Information about your computer, and about your visits to and use of the App such as your browser, IP address, your general location as determined from your IP address and provided by your browser.
· When you register to use the App, this includes your username, email address, and any other details asked for and which you provide;
· When we provide support for the App;
· When you conduct activities on the App. For example, when you access the App to make a call on the App, we may collect your username, email address.
What is our legal basis for collecting Data?
· User consent
· In order to perform any contracts relating to the App
· If you are a user of the App
How is the Data used?
· To supply to you access to the App; for statistical purposes and analysis for management purposes in order to administer the App and improve the App;
· Internal record keeping and administrative purposes; and to communicate information about the App;
Information you provide to Third parties
Your information will not be disclosed to any third party unless you have given your consent to such disclosure. If you click a link that redirects you to a third party website, that third party’s privacy policy applies.
What is RealWear’s role in collecting and processing Data?
· We are the Data Controller of information that RealWear uses to further its own legitimate business purposes, like providing services directly to you.
· We employ Data Processors to process the information that we use for our own legitimate business purposes - for instance we use Azure Marketplace to market the App to you.
Generally, we set cookies to analyze user interest in our website and help you navigate our website and make it more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit our website. However, if you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. Disabling cookies may limit the functionality of our website.
Datadog Analytics
This website uses Datadog Analytics, a web analytics service provided by Datadog. The information generated by the Datadog logging algorithm about your use of our app (including your IP address) will be transmitted to and stored by Datadog on servers in the United States. You can review the Datadog Privacy Policy here: https://www.datadoghq.com/legal/privacy/
What are your data protection rights under EU law?
Every user is entitled to the following:
· The right to access – You have the right to request copies of your personal data from RealWear. Depending on what you would like to have copied, we may charge you a small fee for this service.
· The right to correct– You have the right to request that RealWear correct any information you believe is inaccurate or incomplete.
· The right to erasure – You have the right to request that RealWear erase your personal data, to the extent allowed by law.
· The right to restrict processing including for marketing purposes – You have the right to request that RealWear restrict the processing of your personal data, in certain circumstances.
· The right to object to processing – You have the right to object to RealWear’s processing of your personal data, in certain circumstances.
· The right to data portability – You have the right to request that RealWear transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have 30 days to respond to you.
Where is your Data processed or controlled?
RealWear is a U.S. company and processes your information in the United States with the same level of care and security that the European Union requires.
For California Residents
Under California Civil Code Section 1798.83 (also known as S.B. 27), if You are a California resident and Your business relationship with RealWear is primarily for personal, family, or household purposes, You may request certain data regarding RealWear’s disclosure, if any, of Personal Information to third parties for the third-party’s direct marketing purposes. To make such a request, please contact legal@realwear.com; You may make such a request up to once per calendar year. If applicable, we will provide You, by e-mail, a list of the categories of Personal Information disclosed to third parties for their direct marketing purposes; if applicable, during the immediately preceding calendar year, along with the third parties’ names and addresses. Please note that not all persona information sharing is covered by S.B. 27’s requirements.