Questions Answered

Use tabs to select a category, click on cards to expand the questions.

The device MSRP is $2500.00 and includes..

To get started on a quote, please complete…

If you purchase directly from our shop your product will be shipped from the US and Hong Kong. However, we have resellers around the world […]

Registration, name, address, other shipping and payment information.

International shipping is processed international economy with a “typical” transit time of…

Approved Countries

If you purchase online, you will be registered and it’s fast and self-service. However, we have amazing partners! For local options, we always suggest that […]

Yes, our service level is to maintain product availability for purchasing on demand.

Estimated shipping averages 3-5% of purchase price.  For more information, check with your regional representative. 

You can buy directly from RealWear via our online store where…

Yes!  Depending on the size of the order, we are open to custom solutions.  We also will design downloadable 3D printed solutions if needed (check […]

To adapt your HMT for different lighting conditions you…

Here.

You can change the audio settings on your HMT from…

Absolutely! With six degrees of freedom, the boom arm can be adjusted…

We have special clips with specific hardhat types available in our store. Clips can be

HMT-1 supports both 2.4 and 5 GHz Wi-Fi. There are four ways to connect and configure…

From the home screen, say ‘My Controls’ to launch the Control Panel, then say ‘Flashlight on’…

A total of twelve languages: English, Chinese, French, German, Italian, Spanish, Portuguese…

By design, our system platform is the world’s most open, flexible and configurable by design. We’ve tested a number of solutions and have posted them […]

Position the display pod for use with your dominant eye. TIP: To determine your dominant..

Our devices are designed for hands-free work, so the User Interface (UI) is based on a…

Press and hold the power button on the boom arm side of the device…

Yes. RealWear HMTs can be connected to a personal hotspot however please check with your IT Administrator for company security procedures. Bluetooth is enabled via […]

No. The device itself is not a cell phone. See the LTE Modem option. Additional software is required for video conferencing and Wifi or bluetooth […]

In situations in which the display pod (micro-display) is not needed, but you want to…

Yes. Micro SD Card support is available for both internal and portable functionality…

ppEarmuffs or over-ear protection cannot be used…

You will need to add third-party apps and software. There are dozens of options available.  Check with your RealWear rep or reseller for ideas, or […]

Make sure that you are using your dominant eye and that HMT-1/HMT-1Z1 is adjusted..

We can provide you workshop materials. Email us at marketing@realwear.com.

There are so many use cases for the device, we do NOT recommend exploring all use cases.  We suggest a measured approach, selecting a single […]

Feel free to ask us or visit our solution center.

It will be different for everyone.

Visual Assist Document Navigator

RealWear has a deployment workshop process.  Ask us!

Click to explore use cases.

Visual Assist*Document Navigator*Digital WorkflowData VisualizationRemote Mentor *Out of box. Also, device includes a hands-free flashlight..

Determine which use case will deliver the highest ROI.  Ask yourself which worker type, which job routing, and where the largest inefficiencies are.  Whittle down […]

Several customers use the HMT-1s for providing premium..

Absolutely! With six degrees of freedom, the boom arm can be adjusted…

ppEarmuffs or over-ear protection cannot be used…

We have special clips with specific hardhat types available in our store. Clips can be

Press and hold the power button on the boom arm side of the device…

Absolutely! With six degrees of freedom, the boom arm can be adjusted…

854×480 micro-display (opaque) with 20 degree field..

Yes!  Depending on the size of the order, we are open to custom solutions.  We also will design downloadable 3D printed solutions if needed (check […]

Make sure that you are using your dominant eye and that HMT-1/HMT-1Z1 is adjusted..

From the home screen, say ‘My Controls’ to launch the Control Panel, then say ‘Flashlight on’…

HMT-1 is built to last in industrial environments…

The HMT-1 weighs about 380 grams…

HMT-1 and HMT-1Z1 have 2 GB RAM / 16 GB onboard flash…

The device is IP66, MIL-STD-810G, with a 2-meter drop test.  Water test is here.   

https://marketing.realwear.com/hubfs/HMT-1Z1-Assets/FAQ%20Sheet%20-%20HMT-1%20v%20HMT-1z1.pdf

HMT Cleaning handout (PDF). Updated information may be located on this page in our knowledge center.

By design, our system platform is the world’s most open, flexible and configurable by design. We’ve tested a number of solutions and have posted them […]

HMT-1 Only:
When your HMT-1 battery is running low and you are in the middle of a job…

The HMT-1 has a large capacity removable, rechargeable battery..

Android 8.1. It is specially modified with WearHF to “hands-free” …

HMT-1 is designed primarily for non-immersive tablet or smartphone style applications…

Visit https://realwear.com/knowledge-center/developer/ for tutorials and sample code…

Yes. HMT-1 and HMT-1Z1 have assisted GPS. In addition, they have gyroscopes…

RealWear has worked with several software providers…

Yes. HMT-1 and HMT-1Z1 are standard…

Foresight is a powerful suite of cloud services for RealWear devices…

To adapt your HMT for different lighting conditions you…

HMT-1 and HMT-1Z1 support Firmware over-the-air (OTA) updates which will be pushed…

MT-1 and HMT-1Z1 allow access to standard Android settings including Bluetooth pairing…

Yes, we’ve worked with hundreds of software providers over the years based on customer requests. It’s best always to check with the software vendor directly […]

There is a growing number of software providers that are optimized for the device. The best

RealWear HMTs do not support SIM cards directly in the devices however they can be connected to the internet via Wi-Fi, mobile hotspot or micro-USB […]

For instructions on the recommended screen casting approach, see this instruction…

To add or delete files, you can say ‘My Files’ and navigate to either ‘My Photos’…

Drag and drop .apk files into the RealWear Explorer application with the device…

HMT-1 supports both 2.4 and 5 GHz Wi-Fi. There are four ways to connect and configure…

HMT-1 can be connected to RealWear Explorer (RWExplorer) using the USB-C…

When you purchase and HMT-1 (with the latest firmware release installed,) and power..

The best way is to search our RealWear Ready independent software vendors…

HMT-1 RoHS HMT-1Z1 RoHS

HMT-1  battery certification documentHMT-1Z1 battery certification document

W-9 form

Certification Request

Approved Countries

We do not have a CCATS registration for our devices.

RealWear has worked with several software providers…

You can get your certification information by filling out this form. 

Click to download the pdf.

The HMT-1 has: ECCN code: 5A992. HTS code: 8471 30 0100. 

RealWear does not currently have this certification.

Visit here.

Yes, we’ve worked with hundreds of software providers over the years based on customer requests. It’s best always to check with the software vendor directly […]

You can get your certification information by filling out this form. 

A total of twelve languages: English, Chinese, French, German, Italian, Spanish, Portuguese…

Our customers have multiple options for securing their HMT-1 or HMT-1Z1 devices on…

When you purchase and HMT-1 (with the latest firmware release installed,) and power..

Registration, name, address, other shipping and payment information.

Absolutely! With six degrees of freedom, the boom arm can be adjusted…

Press and hold the power button on the boom arm side of the device…

HMT-1 RoHS HMT-1Z1 RoHS

RealWear does not currently have this certification.

From the home screen, say ‘My Controls’ to launch the Control Panel, then say ‘Flashlight on’…

The HMT-1 weighs about 380 grams…

If you purchase directly from our shop your product will be shipped from the US and Hong Kong. However, we have resellers around the world […]

Use tabs to select a category, click on cards to expand the questions.

Yes. HMT-1 and HMT-1Z1 have assisted GPS. In addition, they have gyroscopes…

Visual Assist*Document Navigator*Digital WorkflowData VisualizationRemote Mentor *Out of box. Also, device includes a hands-free flashlight..

HMT-1 and HMT-1Z1 support Firmware over-the-air (OTA) updates which will be pushed…

HMT-1 can be connected to RealWear Explorer (RWExplorer) using the USB-C…

For instructions on the recommended screen casting approach, see this instruction…

Visit here.

The device is IP66, MIL-STD-810G, with a 2-meter drop test.  Water test is here.   

We have special clips with specific hardhat types available in our store. Clips can be

Approved Countries

Foresight is a powerful suite of cloud services for RealWear devices…

By design, our system platform is the world’s most open, flexible and configurable by design. We’ve tested a number of solutions and have posted them […]

Estimated shipping averages 3-5% of purchase price.  For more information, check with your regional representative. 

In situations in which the display pod (micro-display) is not needed, but you want to…

HMT-1 supports both 2.4 and 5 GHz Wi-Fi. There are four ways to connect and configure…

We do not have a CCATS registration for our devices.

Position the display pod for use with your dominant eye. TIP: To determine your dominant..

Android 8.1. It is specially modified with WearHF to “hands-free” …

https://marketing.realwear.com/hubfs/HMT-1Z1-Assets/FAQ%20Sheet%20-%20HMT-1%20v%20HMT-1z1.pdf

There is a growing number of software providers that are optimized for the device. The best

International shipping is processed international economy with a “typical” transit time of…

Several customers use the HMT-1s for providing premium..

Click to download the pdf.

854×480 micro-display (opaque) with 20 degree field..

The HMT-1 has: ECCN code: 5A992. HTS code: 8471 30 0100. 

RealWear HMTs do not support SIM cards directly in the devices however they can be connected to the internet via Wi-Fi, mobile hotspot or micro-USB […]

HMT-1 is designed primarily for non-immersive tablet or smartphone style applications…

Yes, our service level is to maintain product availability for purchasing on demand.

HMT Cleaning handout (PDF). Updated information may be located on this page in our knowledge center.

ppEarmuffs or over-ear protection cannot be used…

You will need to add third-party apps and software. There are dozens of options available.  Check with your RealWear rep or reseller for ideas, or […]

There are so many use cases for the device, we do NOT recommend exploring all use cases.  We suggest a measured approach, selecting a single […]

Yes, we’ve worked with hundreds of software providers over the years based on customer requests. It’s best always to check with the software vendor directly […]

Make sure that you are using your dominant eye and that HMT-1/HMT-1Z1 is adjusted..

MT-1 and HMT-1Z1 allow access to standard Android settings including Bluetooth pairing…

HMT-1  battery certification documentHMT-1Z1 battery certification document

The best way is to search our RealWear Ready independent software vendors…

The device MSRP is $2500.00 and includes..

If you purchase online, you will be registered and it’s fast and self-service. However, we have amazing partners! For local options, we always suggest that […]

Feel free to ask us or visit our solution center.

Click to explore use cases.

Approved Countries

Yes. RealWear HMTs can be connected to a personal hotspot however please check with your IT Administrator for company security procedures. Bluetooth is enabled via […]