RealWear’s Privacy Commitment

We know you value your privacy and so do we. We are committed to protecting your personal, confidential, and otherwise sensitive information. To that end, please review this information explaining our practices regarding online information collection, handling, and use. To ensure the easy availability of this notice, a link reading “Privacy Policy” appears at the bottom of every page of this website.

How We Use Information You Provide to RealWear

This section applies to all information you provide to RealWear, excluding information you provide for the purposes of purchasing or shipping RealWear products. RealWear may collect such information as your name, your company name, your email address, or your physical address. We do not gather any of that information unless you provide it to us.

RealWear uses all information you provide to us strictly for internal purposes. We do not sell, trade, loan, or otherwise provide any information you provide us to any third parties. If we ever change this policy, we will not share your information with any third party until we have given you notice of the change and an opportunity to opt out.  We use this information for such purposes as providing customer support and quality assurance and improving our business processes.

You have a right to review any information we collect and to request that we change any inaccurate information in our possession.

Information You Provide to Third Parties

In order to purchase or arrange for shipping of RealWear products, you will have to provide your credit card information and shipping address to our e-commerce and shipping providers.

Please review the third party privacy policy that governs the collection, handling, and use of information you provide in order to make purchases here and the data security policy here.

To review the privacy policies of our shipping partners, click here for USPS, here for Royal Mail, here for UPS, here for FedEx, and here for DHL.

There are also links on this website that direct to third party websites. RealWear does not control and is not responsible for and this policy does not apply to the data collection, handling, or use practices of those third party websites.

Other Information We Collect

While you can navigate this site without providing any personal information, this website does collect some information automatically, including browser information, data about number of visits and pages viewed, and the time spent on our website, platform information, IP address, location, or web pages you request. This information is stored in our server logs, but we only use that data in the aggregate.

Cookies

Cookies are files that store information on your hard drive or browser. RealWear does not currently use cookies. We will update this policy if we begin using cookies in the future.

RealWear’s Data Security Commitment

We have implemented appropriate electronic, physical, and data handling procedures in order to prevent unauthorized access to or use of any information we collect through this website and to ensure data accuracy.

Contact Information

If you have any questions about this policy, would like to review your personal information that we have collected, or to request alteration of that information, please contact support@realwear.com.

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